FAQ - Priiize


Frequently Asked Questions

Priiize Virtual Scratch-Offs Generator

Frequently Asked Questions Priiize Virtual Scratch-Offs Generator

Yes, Priiize is compatible with Windows, Mac OS, iOS, and Android devices – smartphones, tablets, laptops, and desktop computers.

Yes, we offer a free trial for everything. No credit card is required, and you will NOT be billed after the free trial ends. Start a free trial account.

Your account is automatically activated after you register for the free trial, and after a payment is processed.

30, 40, 45, and 50 Days of Use – Each plan is offered for a defined block of time, or the number of days active.  The clock starts ticking after a payment is processed even if you put a campaign on pause, or do not make or use it.

At the end of the days use period you will need to renew your plan at anytime thereafter.

We do not offer subscription billing, so your credit card will never be automatically billed every month.

Your scratch-off campaigns are automatically saved so they are there for you in the future – just remember to select the same template your game(s) were built on.

To make arrangement for quarterly, semi-annual, and annual plans please contact us at hello@priiize.com for a price list.

To ask for a refund please write to hello@priiize.com – supply your name and the email address you used to purchase your plan and we will reverse your charge in full, no questions asked.

Yes, you can pay multiple months at a time and also receive a special discount.

• 3 months – 15% discount, • 6 months – 20% discount, and • 12 months – 25% discount. 
Contact us to arrange your discount plan. Discount plans are currently not posted on the shopping cart.

Make your logo image 648 x 200 pixels wide is ideal but you can make the height more but not too much because it pushes all the text and scratch-off pad below it down lower on the screen.

If you want a color background to appear behind your logo then upload your logo with a transparent background in either a .png or .gif format, or make the background a color.

The best size to make prize images is square 300 x 300 pixels. If a rectangle shape is preferred, make it 300 wide x 400 pixels high. 

Yes, you can add prize images and or prize text.

Make each prize image the same exact size and also the scratch-off patch that people scratch to reveal their prize. Prize images can be square, rectangular, or a dot. Just make them all the same exact size. A good size is 300 pixel wide.

Prize text can be set in any color or font size. It is limited to 14 characters per lines and includes two lines of text.

If you do not have a logo you can type in your name instead of using an image. Make text any color and size you want.

In “Logo Type” select the “Text” option, not the “Image” option.

No, there is no limit to the number of people who can play your scratch-off games.

No, there is no limit to the number of prizes you set up for each game.

Yes, you can give out multiple scratch-off cards to a person to play. 

give out multiple scratch-off cards to a person to play

This is how to set it up:

Create a campaign and think of it as a scratch-off card.

However, although we say it is a scratch-off card, don’t think of it as one physical card, it is one scratch-off card set up to be played multiple times by as many multiple players as you want, and can have one prize or any number of prizes you allocate to it.  

Each scratch-off card (actually called a campaign in Priiize) will have multiple scratch-off cards allocated to it (5, 10, 25, 50, 100, 1000, 1,000,000, etc.), so technically, it is not just one card. 

  1. Now create as many different scratch-off card lots (campaigns) you will need (1, 2, 3, 4, 5, etc.) Then set up the number allocated of prizes in each scratch-off card (100, 1000, 1,000,000, etc.)
  2. Since each scratch-off campaign generates a unique URL and a QR code, you will give players the exact number of Scratch-off Campaign URLs (or QR codes) to play just like you would handing out paper scratch-off cards in person.

For example, you set up a Priiize account with ten campaigns. Now you have ten different scratch-off campaigns, each with the prizes and unique URL and QR code.  Pass out the desired number each  URLs or QR Codes to your players. 

If a customer buys four items and you reward them four scratch-off cards, you would give them 4 Scratch-off URLs (or QR codes) out of the 10 URLs you set up in your admin panel.

The most efficient way to give out URLs is to set them up in sets of 1, 2, 3, 4, 5, 6, 7, etc. on a Word or Excel doc to quickly copy and paste on an email or text message to send to customers to play. Each URL is a different scratch-off card to play.

SET “NEXT PLAY” – EXAMPLES: If you want players to only play their scratch-off cards 1x only, set “Next Play” to “Never Play Again“.


If you want players to only play 1x a week set it to “Custom Hours” and hours to 168 (7 days x 24 hours in a day = 168 hours).

If you want players to only play 1x a week set it to

Please contact us for more information on how to set it, or for a small fee, and we will set up the campaigns for you.

Contact Dennis Romano -732-922-8800, or email via the contact form.

Yes, just click the “Duplicate” button. It will only work for plans with more than one campaign.

Yes, you can delete a campaign by clicking the trash can icon.

You can also write-over a Campaign you wish not to use anymore.

If you need to add more campaigns then select a plan that offers additional campaigns.

Yes, you can set a start and end date for your campaign by selecting Live With Dates under Campaign Status in Step 4

Yes, you can set an Expiration Date for coupons and prize claims for any plan that includes the Opt-In and or Prize Claim Form features.

Yes, you can set the Time Delay in Step 3 > Play > Next Play. Select one of four options – 

  1. End of Day
  2. Custom Hours
  3. Immediate Replay
  4. Never Play Again


Yes, you can have players opt-in using their Facebook, Google and Email to play with any plan that includes the Opt-In feature.

Yes, you can approve prizes in any plan that includes the Prize Claim Form.

Yes, you can validate a prize on any plan that has the Prize Claim Form. You can also decline a prize claims.

QUESTION: I wish to run a Buy & Win Campaign with virtual scratch cards with different prizes, one BIG Prize, and the rest coupons. How does it work and what is the cost?


This is easy to set up in Priiize. If everyone will be a winner (like giving away coupons). It doesn’t cost any more to do.  We would recommend the virtual Scratch & Win + [Prize Claim] Form. With this plan you can manually manage winners Prize Claim Forms of the GRAND PRIZE and other high-value prizes and let the system auto-validate lower valued prizes like 10% off coupons.

You will be able to email winner validations from within the Priiize admin panel. Plus you will have all winners contact info to remarket to, and retain for your records. 

If you plan on not everyone is a winner with “Sorry, not a Winner” type of scratch-off cards then we recommend the Scratch-off Cards + [Opt-In to Play] + [Prize Claim Form].

With the “Opt-in To Play” feature, you capture everyone’s email address who has played because if someone gets a “Sorry, not a Winner” card then you won’t capture their email address as you would with Winning scratch-off prizes. 

View all Priiize Plans

Yes, you can add as many additional fields as-needed and set each as “Required” or not on the Prize Claim Form.

Custom fields are set up in STEP 3. PREVIEW > CLAIM FORM > ADDITIONAL FIELDS 

Add additional field on Prize Claim

For gift giving and gender reveals use the Scratch & Win plan. As of this writing, the Scratch & Win campaign costs $15 for 1 campaign with unlimited number of scratch-off cards for unlimited number of players. Usage is live for 30 days. 

Yes, you can download the list of Winners and Validations to Excel, CVS or PDF with any plan that includes the Prize Claim Form feature.

Yes, you can download the list of people who opt-in using Facebook, Google or Email with any plan that includes the Opt-In feature. The list displays their first and last name and email address at Facebook or Google. 

This list does not display the prize won or lost, only log in details.

Yes, you set prizes to be approved automatically and or manually with any plan that has the Prize Claim Form feature.

Yes, you can email Winners to Validate or Decline their Prize Claim if you have the plan that includes the Prize Claim Form.

Each campaign generates a unique URL and QR Code. You can give them one or both by email, text, embed the QR code on indoor and outdoor posters, on TV monitors, print ads, direct mailers, and social posts. 

Yes, tech support and customer service is free. 

Use the form on the Support Page  or ask by email to hello@priiize.com.

Please also refer to the instructions with screenshots on how to make a scratch-offs using Priiize Virtual Scratch-off Generator. It answers a lot of your questions.

It is best to use the contact form below to contact us with any questions, or call (732) 922-8800 to speak to Dennis Romano at Envision, parent company of Priiize.

Internet Explorer should not be used at all, it has been discontinued and replaced by Microsoft Edge.

We had one situation reported by a user that their account was showing up as in-active on Internet Explorer browser. When they opened their admin panel in Google Chrome the account displayed as an active account and plan.

It is best to always stay up to date and use only the latest version of any active browser for the best Internet viewing, performance, and user-experience consistency.

We prefer Google Chrome.

Our Privacy, Cookie, and Terms of Service policies can be read at:

GDPR Privacy Policy

Cookie Policy for Priiize

Terms of Service


Come back again at anytime.

A great idea and question from a Priiize user:

Subject: “If I wanted to create 30 scratch cards that would link via an image on a web page, is that possible? I want to create a 30th birthday countdown for my fiancée and want her to click a day and scratch.”


What a great idea! Yes, what you want to do is easy to accomplish. Here is how to do it:

Yes, do the free trial first, which is two days, and gives you enough time to build it. Your campaign is saved and will still be there after the free trial is up. Make sure only to build it on the Scratch & Win Template. Then sign up for the $11 Scratch & Win plan (30 days) on the day of her birthday and set your campaign to Live mode. There are instructions with screenshots to refer to on this page https://priiize.com/how-to-make-scratch-offs/, plus we are always here for guidance.

1. Set up a campaign with 30 prizes (your gifts). I am assuming there is a different gift each day, so set each one up. Prize images displaying each additional gift reveal is best to use.

2. Set the Time Delay to 1x a day so she can only do a scratch-off one day at a time.

3. Your campaign will generate a URL to play the gift reveal. You link the image on the website to point to your game page.

4. If you make your gift images before you signup for Priiize, you can build it and link the game to the website the same day, and you can accomplish this in the 30-day plan, which is $11.

Make the gift reveal images 300 x 300 pixels. If you don’t have access to photo editing software or know a graphic designer, you can make your gift images free at www.canva.com.

Priiize Brochure PDF Download - Priiize Virtual Scratch-Off Cards Generator
Free Brochure Download - Priiize Virtual Scratch-Off Cards Generator

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Priiize Virtual Scratch-Off Games Generator

Priiize Virtual Scratch-off Game Services are provided for
#Advertising #Brand Marketing #Mobile Marketing #Marketing Consulting #Event Marketing #HR #virtualscratchoffs #Scratchoffs #Scratchoffcards #Ruboffs #Scratchers #Gamification #Virtual #PriiizeC

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Phone: 732-922-8800
Dennis Romano
Envision, the parent company of Priiize Scratch-Off Games – 



Priiize is the best virtual scratch-off card generator available.

Say goodbye to piles of printed scratch-off cards and lists of players on paper to keep track of, and say hello to the best way to receive in-hand cash and new customers.

Paired with a shiny new coin, these digital scratch-off cards are a fun and nearly fool-proof way to grab the attention of potential clients.

You use our Priiize virtual scratch-off templates to build virtual scratch-off campaigns. Priiize Scratch-offs incentivize staff, salespeople, and customers, either working remotely and in physical locations.

Each scratch-off campaign generates a unique URL and QR code that you give your audience to play on their phones to win coupons, physical prizes, and digital downloads like Visa gift cards. You promote the game by giving your audience the URL and QR code via your website, emails, text messages, social media posts, and posters.

With the Prize Claim Form, you will see who what, and be able to validate high-value prizes such as a $100 gift card to each prize winner with a one-click email notifier. You can automatically validate prize claims for low-value prizes such as 10% off coupons but still capture winners’ data.

There is no limit to the number of prizes you can add, or the number of players.

The admin panel is straightforward and intuitive to use. You can build a campaign in about 15 minutes, or a bit longer to create prize images if you choose to use pictures instead of text.

Dennis Romano

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