FAQ

We are currently in Beta 1.9 and are continuously working to add new, and more features.

The way to validate winners is to create a text link on your scratch-off game that directs to a form on your website for winners to register to claim their prize. (In cases where you are using coupons as prizes we do not recommend adding this step).

TWO OPTIONS TO VALIDATE WINNERS:

(1) Create a text link on your game that points to a page on your website that displays a UPC. Have your cashier scan it in your POS System.

(2) Create a text link on your game that points to web form or a page on your website that displays a web form for winners provide their name, email and mobile phone number in order to redeem and validate their prize winnings.

Where to set up a text link that points to your website or a webform:

In Step 3, of your Priiize admin panel, insert the word “REDEEM”, and or “VALIDATE” in the “Scratch-of By” field; and then insert the URL in “Scratch-off Link” to a the page in your website.

The way to validate winners is to use a link in your scratch-off game that directs to a registration page on your website or a UPC to scan in your POS System.

No, there is no limit to the number of people who can play your scratch-off games.

No, there is no limit to the number of prizes you set up for each game

Yes, you can add prize images instead of using the text tool. Make each prize image the same exact size and also the scratch-off patch that people scratch to reveal their prize. Prize images can be square or rectangular. Just make them all the same exact size.

After 30 days you need will need to renew your 30-day plan again.

Your scratch-off campaigns are automatically saved even after your 30-day period is over.

After 14-days you have the option of signing up for a paid account. Use the same email address used for the free trial if you want to access your campaign from the free trial.

Tech support is free.  Use the form on the Support Page  or ask by email to hello@priiize.com.

Yes, you set up a non-winning prize no differently than a winning prize.  Just type in “Not a Winner, Try Again!” or words to that effect. Never use the word “Loser”, especially if you are a casino. 

Request a link to register for a
free trial, or to sign up for campaigns.

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