FAQ

Frequently asked Questions

We are currently in Beta 2.0 and are continuously working to add new, and more features. You suggestions are welcome!

No, there is no limit to the number of people who can play your scratch-off games.

No, there is no limit to the number of prizes you set up for each game

Yes, you can add prize images instead of using the text tool. Make each prize image the same exact size and also the scratch-off patch that people scratch to reveal their prize. Prize images can be square or rectangular. Just make them all the same exact size. A good size is 300 pixel wide.

You need will need to renew your plan again at anytime thereafter.

Your scratch-off campaigns are automatically saved so they are there when you reactivate your account in the future even after your subscription period is over.

To make arrangement for subscription billing, please contact hello@priiize.com and we will send you a special link for automatic renewal.

Subscription Billing: Please contact hello@priiize.com and we will send you a link for Subscription Billing.

Tech support is free.  Use the form on the Support Page  or ask by email to hello@priiize.com.

You can’t delete a campaign. You either write-over a Campaign you wish not to use anymore, or turn it off.  

The way to validate winners is to create a text link on your scratch-off game that directs to a form on your website for winners to register to claim their prize. (In cases where you are using coupons as prizes we do not recommend adding this step).

TWO OPTIONS TO VALIDATE WINNERS:

(1) Create a text link on your game that points to a page on your website that displays a UPC. Have your cashier scan it in your POS System.

(2) Create a text link on your game that points to web form or a page on your website that displays a web form for winners provide their name, email and mobile phone number in order to redeem and validate their prize winnings.

Where to set up a text link that points to your website or a webform:

In Step 3, of your Priiize admin panel, insert the word “REDEEM”, and or “VALIDATE” in the “Scratch-of By” field; and then insert the URL in “Scratch-off Link” to a the page in your website.

The way to validate winners is to use a link in your scratch-off game that directs to a registration page on your website or a UPC to scan in your POS System.

Yes, just click the Duplicate button.

Make your logo image 230 wide x 95 high pixels. If you want a color background to appear behind your logo then upload your logo with a transparent background in either png or gif.

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