FAQ - Priiize.com

FAQ

Frequently Asked Questions

Priiize Virtual Scratch-Offs Generator

Frequently Asked Questions Priiize Virtual Scratch-Offs Generator

Yes, we offer a free trial for everything and no credit card is required. Register here for a free account.

Your account automatically goes live after you select the free trial or after a payment plan is processed.

Just click the “Campaign” link and start.

At the end of the 30-day use period you will need to renew your plan at anytime thereafter.

Your scratch-off campaigns are automatically saved so they are there for you in the future. For this reason plans cannot be deleted, they automatically turn off.

To make arrangement for subscription billing, please contact Dennis Romano at hello@priiize.com and we will send you a special link for it.

To ask for a refund please write to hello@priiize.com – supply your name and the email address you used to purchase your plan and we will reverse your charge in full, no questions asked.

Yes, you can pay multiple months at a time by request to hello@priiize.com and we set it up for you.

Make your logo image 290 wide by any height but not too high because it pushes everything down below it.  If you want a color background to appear behind your logo then upload your logo with a transparent background in either png or gif format, or make the background a color.

The best size to make prize images is square 300 x 300 pixels. If a rectangle shape is preferred, make it 300 x 400 pixels. 

Yes, you can type in your company name and make it any color you want. In “Logo Type” select the Text option, not the Image option.

Yes, you can add prize images and or prize text.

Make each prize image the same exact size and also the scratch-off patch that people scratch to reveal their prize. Prize images can be square, rectangular, or a dot. Just make them all the same exact size. A good size is 300 pixel wide.

Prize text can be set in any color or font size. It is limited to 14 characters per lines and includes two lines of text.

No, there is no limit to the number of people who can play your scratch-off games.

No, there is no limit to the number of prizes you set up for each game

Yes, just click the Duplicate button.

Yes, you can delete a campaign by clicking the trash can icon. You can also write-over a Campaign you wish not to use anymore. 

Yes, you can set a start and end date for your campaign by selecting Live With Dates under Campaign Status in Step 4

Yes, you can set an Expiration Date for coupons and prize claims for any plan that includes the Opt-In and or Prize Claim Form features.

Yes, you can set the Time Delay in Step 3 > Play > Next Play. Select one of four options – 

  1. End of Day
  2. Custom Hours
  3. Immediate Replay
  4. Never Play Again

 

Yes, you can have players opt-in using their Facebook, Google and Email to play with any plan that includes the Opt-In feature.

Yes, you can approve prizes in any plan that includes the Prize Claim Form.

Yes, you can validate a prize on any plan that has the Prize Claim Form. You can also decline a prize claims.

QUESTION: I wish to run a campaign, buy and win, for which I want to issue a virtual scratch card with different prizes and one BIG Prize, how does it work and what is the cost?

ANSWER

If everyone will be a winner (like giving away coupons) I would recommend the virtual Scratch & Win + [Prize Claim] Form. With this plan you can manually manage winners Prize Claim Forms of the GRAND PRIZE and other high-value prizes and let the system auto-validate lower valued prizes like 10% off coupons. You will be able to email winner validations from within the admin panel and have all winners contact info to remarket to and maintain for your records. As of this writing, the cost for 1 virtual Scratch & Win + [Prize Claim] Forms is $24 for 30 days at a time.

If you plan on not everyone is a winner with “Sorry, not a Winner” type of scratch-off cards then I recommend the Scratch-off Cards + [Opt-In to Play] + [Prize Claim Form]. With the “Opt-in To Play” feature, you capture everyone’s email address who has played because if someone gets a “Sorry, not a Winner” card then you won’t capture their email address as you would with Winning scratch-off prizes. As of this writing, the cost for the Scratch-off Cards + [Opt-In to Play] + [Prize Claim Form] plan is $49 for 30 days at a time.

With any of the Priiize programs, you can continue for another 30 days at any time. Your games will always be saved when you choose to come back and use it as long as you use the same email address to login.

All campaigns provide an unlimited number of scratch-off cards for an unlimited number of player.

View all Priiize Plans

Yes, you can add as many custom fields as-needed on the Prize Claim Form.

For gift giving and gender reveals use the Scratch & Win plan. As of this writing, the Scratch & Win campaign costs $15 for 1 campaign with unlimited number of scratch-off cards for unlimited number of players. Usage is live for 30 days. 

Yes, you can download the list of Winners and Validations to Excel, CVS or PDF with any plan that includes the Prize Claim Form feature.

Yes, you can download the list of people who opt-in using Facebook, Google or Email with any plan that includes the Opt-In feature. The list displays their first and last name and email address at Facebook or Google. 

This list does not display the prize won or lost, only log in details.

Yes, you set prizes to be validated automatically or manually with any plan that has the Prize Claim Form feature.

Yes, you can email Winners to Validate or Decline their Prize Claim if you have the plan that includes the Prize Claim Form.

Each campaign generates a unique URL and QR Code. You can give them one or both by email, text, embed the QR code on indoor and outdoor posters, on TV monitors, print ads, direct mailers, and social posts. 

Tech support is free.  Use the form on the Support Page  or ask by email to hello@priiize.com.

Please also refer to the instructions how to make a scratch-offs using Priiize Virtual Scratch-off Generator for more campaign set up details.

It is best to use the contact form below to contact us with any questions, or call (732) 922-8800 to speak to Dennis Romano at Envision, parent company of Priiize.

Free Brochure PDF Download - Priiize Virtual Scratch-Off Cards Generator
Free Brochure Download - Priiize Virtual Scratch-Off Cards Generator

Have a question? Contact us by contact form or call
Dennis Romano at Envision, parent company of Priiize Scratch-Off Games – Phone 732-922-8800

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