How to Make Priiize Scratch-Offs
Make virtual scratch-off cards online. Use for retail and corporate games.
Last Updated 11/28/2021 – New Technology Feature added based on customer’s feedback and suggestions!
1. Start a Campaign and Select a Template
Each campaign begins by choosing the template that matters most across your objectives and goal. Your chosen template will determine the rest of your campaign creation experience.
The templates are pre-populated with a coupon campaign using text for prizes that you write-over with your own text and or images. It is very simple and intuitive, yet a very powerful marketing tool that gets big results.
Technically the default scratch-off campaigns that are pre-populated on each template are usable. You can change them to your business name and test as-is, and then go back and make your custom edits. Once you know where tools are located making edits is as simple as wiggling your left toe.
If you like your campaign(s) and decide to purchase, make sure to select the correct matching template(s) your free game(s) is built on so it migrates over to make your scratch-offs without having to rebuild your campaign(s) again.
2. Select your scratch-off game criteria
Reach the right objectives by using Priiize’s tools for campaign success. Set choices from over 35 different customization settings, including logo, game theme colors, text, prizes set up, engagement timing, and prize claim management to make scratch-offs.
3. Manage your campaign
- Monitor prize allotments
- Manage prize claims with winners
- No credit card is required
- You will not be billed after the free trial
- You will not be contacted by a salesperson
- You can delete your account and or campaigns at any time.
- Free support.
- Schedule a demo at any time.
Then follow the steps below on how to make scratch-off cards.
The Estimated Time is about 20 minutes to make a full working campaign. Each campaign template is pre-populated for you to write over and personalize.
Video:
How to create a "Free Trial" in Priiize Scratch-Off Games
0 minute/53 seconds
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(1) Click “Plan“. A new window will open and select the “Free Plan“.
(2) Click “Free Trial” blue button. (No credit card is required)
(3) Click “Campaign“.
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SELECT YOUR CAMPAIGN TEMPLATE
All 4 templates will display. You will select the “Scratch & Win (Claim)” template to make your first scratch-off game.
Select the (A) “Scratch & Win (Claim) Template from the Campaign Template Dashboard by clicking the (B) pencil icon to open up your campaign dashboard.
Note: after you build your first game, you should try the other templates to see how simple they are to use and which is best for your needs. At any time, you can delete any and add new campaigns and select the templates of your choice. There are five campaigns included free. The dashboard displays four campaigns and can add one more to bring it up to five.
This is the 'Scratch & Win Template + Claim' template you will be working on to make a scratch-off game with a prize claim form.
This campaign utilizes Priiize’s classic scratch-off game with a Prize Claim Form. It is very intuitive and easy to use. The following steps and diagrams will point out key features to give Priiize’s powerful capabilities a broad stroke.
All Priiize Scratch-Off Game Templates are 100% editable – add your logo, overwrite prizes, text, images, and colors.
We are using the ‘Scratch & Win Template + Claim’ Template for these instructions. The ‘Scratch & Win Template + Claim’ Template is the most popular template. Players who win must claim their prize won. You approve prize claims manually or automatically, and it features turnkey emails to notify winners. Capture and download all winner’s info, and prizes won in Excel, CSV, or PDF.
Scratch & Win Template + Claim Template
Start - Campaign builder dashboard
Once you are logged in, you will find it is very simple and easy to use and navigate around in, and even faster to make quick changes and revisions to manage and make scratch-offs.
This is the basic breakdown of the Priiize campaign builder dashboard.
The Priiize dashboard is basically made up of 5 main tabs and each has its own set of Sub-tabs.
Each Sub-tab has a Vertical menu. You click through each tab and edit as you go. Each template has a campaign pre-populated in it. You can delete or write over the content to customize each step of the way.
1. Enter your Basic Info
Video:
How to Select a Template and Customize Prizes as Text or an Image.
4 minutes/25 seconds
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(A) Name your Scratch-Off Game Campaign – this is the default template. You can add your own campaign name and description or leave what is there for now while you explore Priiize.
B) Campaign Type – this will be set to “Scratch & Win [Claim]. Large plans will have multiple Campaign types in its drop-down menu.
C) Time Zone – this is very important to select the time zone your campaign will run in. This will tie-in the dates coupons and prizes are won and must be claimed by the rules you set. Click the triangle icon for your country and time zone.
2. Prizes Set-up - in Text or an Image.
OVERVIEW to make scratch-offs
(A) Prize Image – if you upload a prize image it will display in the box.
TIP – If you use a Prize Image it will also display in the Prize Claim Email Notifier – using an image will bypass the 14 character limit per line using text for prizes displayed as text, not an image. (Shown in the screenshot under “EMAIL NOTIFIERS for Prize Claims” towards the bottom of this page)
B) Description – prize description will display here. Make sure to be specific when naming a prize in this “Description” column. There should be no duplicate named descriptions.
C) Prize Type – Prize identifiers display here.
(D) Total – the total number of prizes you allot to give away for each prize. You can add, delete or pause prize allotments on the fly.
(E) Winner/Loser – total number of Winners or Loser who have Won to date. Winners/Losers are updated in real-time as people play through the game. Hit your refresh button to clear your computer cache to ensure you are viewing the latest totals. You can add, delete, or pause prize allotments in real-time on the fly.
(F) Pending – total number of prizes left in inventory to date.
(G) On/Off Status – turn any prize on or off in real-time during the campaign. This feature is good to use for campaigns that run for weeks or months at a time. You can “Pause” and space out grand and high-value prizes evenly and turn on “Live” to be won in order to keep engagement and excitement going at a high level.
(H) Edit a prize – click the blue pencil to edit a prize.
(I) Trash – trash a prize by clicking on the trash can icon.
(J) Add Prize – click the blue button to add a new prize. You can add as many prizes as you want, there are no limits
Video:
How to Add More Prizes.
1 minute/3 seconds
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Add Prizes – Note, please review the diagram below before reading how to add prizes.
THIS THE CORRECT WAY TO NAME PRIZES SO THEY CAN BE DECIPHERED IN THE WINNERS PRIZE CLAIM LIST:
Download this PDF if the text in the diagrams below is too small to read.
Prizes set up – you can create your prize to display in plain TEXT or as an IMAGE. The choice is yours.
Add a New Prize to display as Text
OVERVIEW
(A) Click the Blue “Text” button – if you upload a prize image, it will display in the box
(B) Description – add a prize description here. This will display on the prize square under the scratch-off pad. Text cannot go beyond 14 characters per line, and no two should be named the same.
IMPORTANT NOTE: During the testing check, the “Prize” column in the “Game Winner Prize Claims” report (Step 5. Campaign Result > Game Winner Prize Claims) to make sure prize name descriptions are clear and concise. Make sure each prize is clearly stated what it is and named differently.
For example, if you are rewarding several different book titles, do not name each prize “Book.” during prize setup. Add a descriptive word or title, so they are distinguishable from each other—rename prizes as necessary.
(C) Prize Total – This is where you type in the total number of prizes allocated for this prize. In this example, 10 winners will win a “10% Off” prize.
(D) Validators – Note: We recommend setting to “Manual” – The software sniffs players’ IP Addresses. If people play from multiple devices, have cookies turned off, or in a Browser’s incognito mode, they could bypass the system.
It is best to set prizes to be manually approved to control situations like this, especially for high-value prizes. Each prize won will have its own unique Prize Claim Number and Admin Validation Number to keep your records. Doing this will prove that a prize is won and validated, especially if there is an accidental or nefarious attempt to claim prizes multiple times unless your game rules allow for this.
(E) Claim Form – Click “On” or click “Off” the fill-in fields (circled in orange) you want Winners to provide you on their Prize Claim Form. You can set up each prize claim to have different fill-in fields.
For example, if you are giving away a low-value prize like a 10% Off Coupon, you could select only their ‘First Name’ and ‘Email Address’ and set (D) Validators to “Auto Approve” for the least friction for data acquisition. If you were giving away a high-value prize, like a trip to Disney World, you would probably want their full name, street address, and phone number, and set (D) Validators to ‘Manual Approve’ to review and check over first and not automatically approve the prize claim.
(E) There are only two fields that have to be active on the prize claim form and cannot be turned off, which are the “First Name” and “Email” fields.
CLICK SUBMIT TO SAVE YOUR EDITS
Add a New Prize As An Image
Determine what your prizes are and upload each prize image on your scratch-off campaign.
TIP: If you want to create prize images but don’t have access to Photoshop use Canva.com or Picture To People creation tools to make stunning prize images, backgrounds, and logos for free to make scratch-offs.
OVERVIEW
(A) Click the “Image” button and it will highlight to blue when activated
(B) Image – Choose File – click this icon to upload your prize image to your scratch-off game. Prize images sized at 300 x 300 pixels at 72 dpi are ideal.
(C) Prize Name – type in the prize name. This is just for reading the prize description on the prize panel. It DOES NOT display along with the prize image. If you want to use text, you have to embed it on your prize image to be read on your game.
(D) Prize Description – type in the prize name. This is just for reading the prize description on the prize panel. It DOES NOT display along with the prize image. Be specific, no duplicates.
(E) Prize Total – type in the total prize allotment for this prize.
Validators – Note: We recommend setting to “Manual” – The software sniffs players’ IP Addresses. If people play from multiple devices, have cookies turned off, or in a Browser’s incognito mode, they could bypass the system. It is best to set prizes to be manually approved to control situations like this, especially for high-value prizes. Each prize won will have its own unique Prize Claim Number and Admin Validation Number to keep your records. Doing this will prove that a prize is won and validated, especially if there is an accidental or nefarious attempt to claim awards multiple times unless your game rules allow for this.
CLICK SUBMIT TO SAVE YOUR EDITS
IMPORTANT NOTE: During the testing check, the “Prize” column in the “Game Winner Prize Claims” report (Step 5. Campaign Result > Game Winner Prize Claims) to make sure prize name descriptions are clear and concise. Make sure each prize is clearly stated what it is and named differently. For example, if you are rewarding several different book titles, do not name each prize “Book.” during prize setup. Add a descriptive word or title, so they are distinguishable from each other—rename prizes as necessary.
3. TAB 3 Preview - Setting up your Game Customization & Previews
OVERVIEW
(A) Menu – Horizontal Navigation Tabs – each tab in this menu is to adjust settings, customizing and editing.
(B) Menu for items within each tab in the horizontal menu – customization of each module.
CLICK SAVE TO SAVE YOUR EDITS
Add Your Logo, Headline, and Other Text
Video:
How to Add Your Background Color/Image, and Logo Text/Image
1 minute/32 seconds
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GENERAL OVERVIEW SOME OF THE TABS – explore each tab; it is very intuitive and easy to use. We will highlight a few so you become more familiar with it.
(A) “Global” Tab
As you click on the horizontal menu, the items in the vertical menu change. This is where you will upload your company logo, or if you do not have a logo, you can type in a name in Logo Type, adjust the font size and color.
(B) Logo – customization.
LOGO IMAGE: The max live image area is 300px wide. Make the height.
If you want a color background to appear behind your logo, then upload your logo with a transparent background in either a .png or .gif format, or make the background color.
(C) Logo – upload a logo image, or typeset it manually as one line of text to fit within the dotted line box. Keep it at one line, not more; otherwise, it will not display correctly.
(D) Text – type in your company name here. If you upload an image, ignore this setting.
(E) Logo Text size – if you typeset your logo.
(E) Logo Color – if you typeset your logo. Click on the black color box, and it will open up to a color picker tool.
(G) Logo Height – if you want to set a logo image to a specific size using this; otherwise, ignore it. Priiize will automatically size your logo to fit in the maximum area allowed for mobile phone best practices.
CLICK SAVE TO SAVE YOUR EDITS
New Feature! Upload your own branded logo or game theme graphics icon "Coin Scratcher" Image.
FREE TRIAL – Skip this step and move on to “Add Rules, Terms, and Conditions” if you are following the instructions “How To Build a Scratch-off Game” for the free trial.
'Opt-In' To Play Form
'Opt-In' To Play is available on 2 templates: the Scratch & Win + Opt-In, and Scratch & Win + Opt-In + Claim templates.
OPT-IN TAB – this is the first screen a player sees, they will need to opt-in and agree to your rules, terms, and conditions typically like agreeing to receive future promotion offers in order to play and win prizes.
(A) “Opt-In” Tab – click it.
(B) Text Before – Customize the text before the Facebook and Google buttons.
Click the other tabs to edit text on this form and the “Play” button.
CLICK SAVE TO SAVE YOUR EDITS
BRAND NEW FEATURE! - Editable Opt-In Form
Turn on or off Facebook and Google Opt-Ins, and or Add a Custom Field
Click Preview TAB 3 > (A) Opt-In Tab. By default, the Facebook and Google icons display. To turn them off click (B) Facebook and click the blue circle with the checkmark. Repeat the same for (C) Google (Gmail).
To add a custom field for a cellphone number, or any other information you want to capture click (D) Additional Fields to add a custom field. (scroll down to the next photo).
(D) Additional Fields. Click the blue-button “+ Add New” > Enter the custom field name (in this example, we typed in “Employee Number.” If this field is mandatory, click the blue circle with the checkmark to activate. Then click (G) to “Save.”
Add Rules, Terms, and Conditions
Video:
How to set the Rules, Terms, and Conditions text.
1 minute/16 seconds
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The Rules, Terms, and Conditions text is totally editable to customize with your own or use the default text supplied with each template and replace (Company Name) and other text in brackets with your own. If your game is set for people to play one-time-only, you should state it. If your game is for employees, it should also be stated in the rules.
(A) Click Step 3 – Preview > then (B) Global Tab > (C) Rules, Terms, & Conditions navbar link > (D) Enter your rules, terms and conditions text > lastly, click (E) “Save.”
BRAND NEW FEATURE - Optional "ACCEPT" Rules, Terms & Conditions of your game to proceed and play.
With this feature, a player must "Accept and Agree" to the Game Rules, Terms, & Conditions before they can play and win a prize.
The Rules, Terms, and Conditions text is totally editable to customize with your own or use the default text supplied with each template and replace (Company Name) and other text in brackets with your own.
Scratch-off Pad - Customization
Video:
How to set the Scratch-off Pad Customization as Text or an Image
0 minute/46 seconds
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PLAY TAB – customize the “Scratch-Here” pad colors and small text at the bottom of your virtual scratch-off card
(A) “Play” Tab – click it.
(B) Scratch-off Pad – Customize colors and font sizes. You can set the text by hand or upload an image. By default, the “Play Here” will display in white text on a black scratch-off pad. You can also upload an image instead, but you will have to embed the text on the image.
An image will override the text version. Prize images do not have to be square. They can be a circular color dot, a star shape, or a photo. Make it a png or gif with a transparent background on the outside of the round art.
(C) Background Color – Customize the color of your ‘Scratch-Here” pad with your typeset text.
CLICK SAVE TO SAVE YOUR EDITS
Winner Prize as Text (not an image)
PREVIEW > PLAY TAB – Customize play and replay settings prizes and gift reveals and gender reveals here.
(A) “Winner” Tab – click it.
(B) Prize “Winner” Pad – Customize colors and font sizes for prize boxes, claim validation, submit button, and fireworks. Fireworks explode for 5 seconds in the background on a winning scratch-off. It looks very cool and adds to the excitement. Fireworks can be turned on or off.
CLICK SAVE TO SAVE YOUR EDITS
BRAND NEW FEATURE! - Cookies must be "On" to play and prevent players from playing multiple times when you want to.
11/14/2021 – Priiize Announcement – New Technology Feature – A new software update is in place that will prevent players from playing your game with cookies turned off or playing in a public area using Wi-Fi. Plus, they will not be able to submit a prize claim if the “Next Play” setting is “Never Again” or between the period you determine. For example, if the Next Play game setting allows players to play 1x per week, this will prevent them from playing again until the week is up.
OPT-IN FORM
(A) Facebook and Google cookies must be on to proceed.
(B) If players opt-in via an email address, they will only be able to play and submit a prize claim by the Next Play setting you determine.
PRIZE CLAIM FORM
(C) (1) Cookies have to be turned on to submit a prize claim form. (2) If a player opts in using the general “Email” field, they will only be able to play the number you predetermine in the Next Play setting. For example, if Next Play is set to one-time or never again, they will not be able to put in additional prize claims by accident or on purpose.
Prize Claims - Limit Time For Next Time To Play and Setting Prize Claim Expiration Date.
Video:
How to set how many times or limit the number of times someone can play your game using the "Next Play" setting.
1 minute/2 seconds
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There are two settings to be aware of, one is “NEXT PLAY” which is the time delay or time limit you set for someone to be able to replay your game again. The second setting is “TIME EXPIRATION” which is the time limit you set for winners to be eligible to claim their prize or forfeit their prize.
NEXT PLAY
Set the Time Limit to Re Play Again – in hours, a day, week, month, or never.
- To allow people only one-time to play set it to “Never Play Again.”
- To let people play only one-time a day, set it to “End of Day.”
- To have people play over and over set to “Immediate Replay.”
- For Custom Hours (read instructions in item 2) – if you want people to only be able to play one-time a week set it to 168 (hours) or every other day set to 48 (hours), etc.
PREVIEW > NEXT PLAY TAB
(A) “Next Play” Tab – click it.
(B) Next Play After (Hours)* – Set the time that players can play your game again. Set it by hours, end-of-day, custom number of hours, or set it to an exact day and time on the (C) Custom Hours– the system calculates “Custom Hours” by the number of hours you set for a player to play again. In the example below, the desired amount of time was 1 WEEK. You calculate 24 (hrs in a day) x 7 days (for a week), and it is 168 hours until the Next Play After.
This ties in with the Time Zone selected when you started your game.
CLICK SAVE TO SAVE YOUR EDITS
How to set the Prize Claim Expiration Date
Video:
How to set the Prize Claim Expiration Date
0 minute/59 seconds
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PREVIEW > CLAIM EXPIRATION TAB – Customize prize claims here.
(A) “Claim Expiration” Tab – click it.
(B) Claim Expiration After (Hours) – Set the time that players can claim their prize. Set it by hours, end-of-day, custom number of hours, weeks, months, etc, or set it to an exact day and time on the (C) Calendar. This ties-in with the Time Zone selected when you started your game.
CLICK SAVE TO SAVE YOUR EDITS
Prize Claim Email Notifier - Approve and Deny Emails
Video:
How to set Winner Prize Claims to be Approved and Denied manually or automatically.
1 minute/12 seconds
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Some corporate email servers have very strong spam filters. If emails are going into spam contact your IT department to white list emails from priiiiz.com.
There are also spam keyword triggers to avoid using in your email notifiers. They are:
1. Congratulations
2. Access
3. Winner, Win, Winning, Won, or, You are a Winner
4. Prize or Prizes
5. Now
6. Claim or Claims
7. Free
8. Here
9. Dear
10. Hello
11. Performance
12. Gift Certificate
13. Free offer
14. Access
15. For you
16. Please read
17. Phone
Here is the full list of 394 spam trigger keywords Hubspot recommends not using in emails: https://blog.hubspot.com/blog/tabid/6307/bid/30684/the-ultimate-list-of-email-spam-trigger-words.aspx. This is good to know in general for any of the other keywords to avoid using in marketing emails blasts.
Prize Claim Form
The Prize Claim Form is available on two templates, the Scratch & Win + [Claim], and the Scratch & Win + [Opt-In] + [Claim] Templates.
PREVIEW > CLAIM FORM > TITLE TAB – Customize your claim form here.
(A) “Claim Form” Tab – click it.
(B) Customize Settings – Set the text, notes, colors and button for your Winners Prize Claim Form, Note, Email Notifier, and more.
CLICK SAVE TO SAVE YOUR EDITS
New Feature! Create text and prize "Claim Status" in any *language.
*Any language that reads left to right.
Prize Claim Form
PREVIEW > THANK YOU > CLAIM SUBMITTED TAB – Customize your players Prize Claim form here. Let them know their prize claim is under review for approval. Review to approve or reject and notify them back from within your admin panel with one-click.
(A) “Thank You” Tab – click it.
(B) Claim Submitted – Customize your prize claim text, approval and reject email text, claim expiration cause, and CTA (Call to action link).
CLICK SAVE TO SAVE YOUR EDITS
Add Custom Fill-In Fields On Prize Claim Forms
CLICK (A) PREVIEW > (B) CLAIM FORM > (C) ADDITIONAL FIELDS > (D) Field Name – Add and customize additional fill-in fields on your PRIZE CLAIM FORM. In the example below we added “Employee ID Number” as a custom field. Click (E) + Add New to add more custom fields. They will populate under the last field in your form. They cannot be re-positioned to a different row. You can turn on and off by clicking the blue circle check mark and delete the field by clicking the “X” at the end of it’s row.
CLICK SAVE TO SAVE YOUR EDITS
CTA - (Call To Action) Add an Image and Link
Editable CTA (Call To Action) Image with Link.
To add an image and hyperlink, click the “Image Visible?” button to activate and click “Choose File” to upload your image. And to insert a hyperlink, insert it in the “URL*” in the fill-in field. Then set the “Image Height*” and “Image Width*” pixel dimensions.
CTA - (Call To Action) Add a Button and Text Link
(Released April 4, 2021) Editable CTA (Call To Action) Button and Text Link on Winner and Loser page reveals on all 4 templates.
Use to link a URL to a external web landing page, shopping cart, deals page, SMS web page, social network, scheduling calendar for demos and appointments, order forms, web forms, video, etc.
Winner
To Locate: Click (A) “STEP 3” Tab > (B) “WINNER” Tab > (C) “CTA” Link > (D) Click “Button Visible?” to turn on > (E) Change wording, colors, font size and color, button size and color, and customize with your URL.
CLICK SAVE TO SAVE YOUR EDITS
Loser
To Locate: Click (A) “STEP 3” Tab > (B) “LOSER” Tab > (C) “CTA” Link > (D) Click “Button Visible?” to turn on > (E) Change wording, colors, font size and color, button size and color, and customize with your URL.
CLICK SAVE TO SAVE YOUR EDITS
TAB 4 - "Campaign Status" - Go "Live" or view for testing in "Draft" mode.
Campaign Status Admin Panel – Set game to Live, Live With Dates, or review in Draft mode, or set to Pause.
Two Links are provided for your scratch-off game – one for Live Game and the other to test your game while in development. (Also available on PDF download)
Campaign Status – Live and Draft Mode Explained:
Each campaign generates a unique URL and QR code. This is what you give out to people to play, one or the other, or both.
Go to TAB 4 CAMPAIGN STATUS >
Select “Live” from the drop-down menu > and copy the URL and or download the QR code to use on your social posts, websites, banner ads, email, and SMS blasts, store signage, imprint on T-shirts, etc.
Select “Draft” from the drop-down menu when you want to test your game and play over and over, and then switch over to Live mode when you want to offer the game to customers and or staff.
Each campaign generates a unique URL and QR code. This is what you give out to people to play, one or the other, or both as explained here https://priiize.com/how-to-promote-scratch-off-games.
Select “Live with Dates” from the drop-down menu when you want your campaign to Start and End on a specific day and time using the calendar and clock settings.
“LIVE” OPTION – this is is the URL link and or QR Code to give out for people to play your campaign.
“LIVE WITH DATES” OPTION – Set Start and End date for people to play your campaign.
“DRAFT” OPTION – use while testing and building your game. It will save time. You can bypass and stop a play at any time without having to fill out and complete forms every play.
More in-depth details on the TAB 4 "CAMPAIGN STATUS":
(A) Select Campaign Status to Live, Draft, Pause, Live, and Live With Dates.
(B) CLICK SAVE TO SAVE YOUR EDITS
(C) Live Game Link – each game generates its own unique URL and downloadable QR Code to give to your players and post on marketing materials. IMPORTANT NOTE: Only give players this (C) Live Campaign URL Link, never copy and paste the game URL from your browser to give to players.
(D) QR Code – print to your desktop printer
(E) QR Code – click to download (PNG file).
(F) Campaign Administrator URL Link – This URL is good for testing between you and team members because it allows you to play the game over and over without a time delay. It generates a “Replay” button on the game for fast replays. Always review and proof your games on a cellphone for a true representation whether using this link or the Live Game URL.
"DOMAIN MASK" FEATURE:
MASK URL OF LIVE GAMES (WHITE LABEL) – for Advertising Agencies, Corporations, Digital Agencies, Marketers, and Brand Gaming.
If you wish to white label “priiize.com” in the URLs of any Live Game, replace the “priiize.com” with “scratchservr.com” and then give that Game URL to your clients to use to promote their game(s).
NOTE: The game URL generated by the QR code does not update to “scratchservr.com”; it retains the “priiize.com” within its URL.
4. TAB 5 "Campaign Results"
FACEBOOK, GOOGLE & EMAIL OPT-INS TO PLAY –
(A) “Facebook, Google & Email Opt-Ins To Play” Tab – click it.
Here is the complete list of everyone who filled out the Opt-In Form with the date, Provider, Email, and Name. Your opt-in list is downloadable as an Excel, CSV, and PDF doc. Toggle by clicking the “Toggle Columns” link.
4. Game Winner Prize Claims" -"STATUS" column explained.
Tab “STEP 5 – Campaign Result – Players & Prizes”
STEP 5 – Campaign Result – Players & Prizes (breakdown) PDF Download cheatsheet to share with your team.
This is the breakdown:
- “CLAIM SUBMITTED” is a prize claim submitted by a player and waiting to be approved by you.
- “CLAIM PENDING” is a prize claim submitted by a player, but they have not yet submitted a prize claim form.
- “WINNER” – a prize has been won and approved. There is nothing more to do.
- “CLAIM APPROVED” is a Prize Claim that you have approved.
This is the breakdown key per template:
1. “Scratch & Win” Template: This will display “WINNER.”
2. “Scratch & Win + Opt-in” Template: This will display “WINNER.”
3. For both “Scratch & Win + Prize Claim” and “Scratch & Win + Opt-in + Prize Claim“ Templates:
“WINNER” – Player won the prize but has not clicked on the button to CLAIM PRIZE.
“CLAIM PENDING” Player clicked on the CLAIM PRIZE button but has not filed the claim form yet.
“CLAIM SUBMITTED” Player filled the CLAIM FORM, and now the decision is Pending from the CAMPAIGN OWNER. [This only applies when Claim Validation is set to “Manual”]
“CLAIM APPROVED” Claim has been APPROVED by the campaign owner.
“CLAIM REJECTED” Claim has been REJECTED by the campaign owner.
PRIIIZE CLAIM FORM SUBMISSIONS
CAMPAIGN RESULT > GAME WINNERS PRIZE CLAIMS LIST.
(A) “Game Winners Prize Claims” Tab – click it.
(B) EXPORT Download Report Tab as an Excel, CSV, and PDF doc
Here is the complete list of everyone who filled out the Prize Claim Form with the date, name, address, email, phone number, prize, Claim number, validation number, and button to generate an email to Approve or *Reject claims. The emails go to the winners from within the dashboard with one-click.
(C) TOGGLE COLUMNS Select which columns you want to display in your report.
New Feature! Reinstate A Prize Claim.
REINSTATE A “FAILED PRIZE” CLAIM
CAMPAIGN RESULT > FAILED PRIZE.
If you run out of prizes by accident or a technical glitch prevents a prize claim to be processed, the winner’s claim can be brought back live into the system. This also works for “Optin” and “Losers.”
(D) Click the “Failed Prize” Tab.
(E) Click the “Revert” Tab
Then click on the “Game Winner Prize Claims” Tab to approve or disapprove the prize claim as you normally do.
WHAT CAN CAUSE A “FAILED PRIZE” CLAIM?
The “Failed Prize” dashboard will display any player(s) who experience an issue trying to make a prize claim and cannot complete the steps to submit a prize claim form. You can see who it is, why their share did not fully process, and then “Revert” the “Failed Prize” claim to go into the Prize Claims list to approve (or deny).
A few reasons a prize claim can stall why submitting a Prize Claim are:
- Bad connection with IP provider.
- If a claim date is expired.
- The phone battery goes dead.
- It will happen if the prize claim is not made in sequential order. Sequential means:
OPTIN => PLAY => WIN/LOSS => CLAIM. - In scenario #4 above, ask the player to refresh the page. The error message will display, “Invalid request. Please refresh the page and proceed again.
New Feature! Bulk "Approve" or "Reject" Prize Claims instead of one at a time.
Two Methods to Bulk "Approve" or "Reject" Prize Claims
FIRST WAY: Click the check box next to (A) “Won Date” and it will automatically check off every prize claim waiting to be manually approved. Then click the green “Approve” button at the top. Only use this method if you are planning to APPROVE everyone (no Rejects). Repeat the same method if you want to Reject every prize claim that is set to manual approval.
SECOND WAY: Click the (A) check-off box one by one next to each prize claim waiting to be manually approved. Then click the green (B) “Approve” button at the top. Only use this method if you plan to APPROVE a select number of players or REJECT a choose number of players.
EMAIL NOTIFIERS for Winner Prize Claims
(D) EMAIL NOTIFIERS Select ‘Approve’ or ‘Reject’ buttons to notify Winner Prize Claims. Customize both notifiers with your custom message and how to redeem their prize, or the reason why their prize claim was rejected.
GOOD PRACTICE NOTE: You can only send email notifiers out and not receive so you should include your company email address and or phone number on the default Email Template in case a Winner or Loser needs to contact you or update their address.
NEW FEATURE!
BAN PLAYER BY IP and or EMAIL ADDRESS
HOW TO BAN AN EMAIL ADDRESS ON AN INDIVIDUAL CAMPAIGN:
If you see IP address and Email Address displaying multiple times you can block them by each individual game, or block them globally across multiple games.
Example: IP 77.21.93.5 and email jsmith@chopsmister.com put in 2 multiple Prize Claims
BAN AN IP ADDRESS ON AN INDIVIDUAL CAMPAIGN:
To Ban IP Address, click “Banned IPs” tab > click “+ Add IP Address” > copy and paste the IP Address in the fill‐in field: then click the date the block is created. If you want to send this person an email message, why they are blocked, click the “Ban Message”; otherwise, do not. Your input is automatically saved. The instructions are identical for “Banned E‐mails,” except you enter the E‐mail address instead of the IP Address is blocked.
BAN AN IP and or EMAIL ADDRESS ALL CAMPAIGNS GLOBALLY:
Click “Banned” in the vertical menu
Instructions are identical for banning an IP Address and or E‐mail Address as for an individual scratch‐off campaign.
To UNBLOCK an IP Address and or E‐mail Address, click the trash can icon in their row on Individual and or Global scratch‐off campaigns.
New Feature! Bulk "Approve" or "Reject" Prize Claims instead of one at a time.
NEW FEATURE!
WEBHOOK - PRIIIZE INTEGRATION
Automate campaign data with your software services.
Automate Your Workflow Automation with Priiize.
Integrate your favorite software services with your Priiize Scratch Games with Webhook. Automate your campaigns Opt-in and Prize Claim Forms with 100s of third-party services like Integromat, Pabbly Connect, Integrated, Zapier, Konnectzit, etc. (each link opens to a new page out of this website)
Connect Priiize Webhooks with 1000s of Online Apps, SMS, and CRM Email platforms you already use like Hubspot, ConstantContact, Mailchimp, and Google Sheets, etc.
Connect Priiize Webhooks with 1000s of platforms you are already using –
Online Apps, SMS, and CRM Email platforms like Hubspot, ConstantContact, Mailchimp, and Google Sheets, etc.
For example, here are some of the apps and workflows your teams can share with a Webhook using Zapier. (opens to a new page out of this website)
The free Webhook setup tool and documentation are ready to use.
Look for Webhook on your Priiize Scratch Games dashboard to start automating your data now.
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What is Webhook? A webhook (also called a web callback or HTTP push API) is a way for an app to provide other applications with real-time information. The webhook delivers Priiize game results data to other applications as it happens in real-time, meaning you get your Priiize scratch-off game campaign data instantly.
1. Click “Webhook” in the vertical menu.
2. To start, click the “Add Webhook” button in the vertical menu to add your webhook details. Reference the Documentation if needed.
3. Edit Webhook – Add your Webhook details.
- Add your Webhook details.
- “Enable” or “disable” your webhook at any time.
- Clone a webhook option when starting a new campaign.
4. Webhook Documentation – Reference Webhook type and description details for setup.
5. Webhook Documentation Example – For your reference.
Watch Priiize Scratch & Win Game
+ Prize Claim Template
DEMO
It is the same template used to make the free scratch-off game in the instructions below. There are 3 other different scratch-off game templates too, try them all free.
If you play this demo all the way through, you will receive a Prize Claim Form “Approved” email. This will demonstrate the complete end-user experience when your player wins a prize.
Your privacy and email are protected and will never be used for any purpose other than to see the “Prize Claim Approved” notice demo.
This is a demo; prizes won are for illustration only and are not redeemable.
Videos
“How-To” Videos – short and to the point.
To watch each video, click the URL links below.1.How to create a “Free Trial” in Priiize Scratch-Off Games
📹 Video: https://www.berrycast.com/conversations/1456e165-cda5-5923-877b-44063c93a0da
2. How to select a template, set up a campaign, add prizes and prize claims to your Priiize Scratch-Off Campaign
📹 Video: https://www.berrycast.com/conversations/f677e317-a5cd-58e0-bba6-2fe8a8a5f85f
3. How to add a prize to your Priiize Scratch-Off Campaign
📹 Video: https://www.berrycast.com/conversations/5b7037cc-649c-5624-a2c2-24811dd9b7b8
4. How to set up a background color and add your logo to your Priiize Scratch-off Campaign
📹 Video: https://www.berrycast.com/conversations/d81e0045-5177-59bc-bd7f-1fc3da494698
5. How to set up “Rules, Terms, and Conditions” in your Priiize Scratch-Off Campaign
📹 Video: https://www.berrycast.com/conversations/9b1a38a2-d396-5ede-9a81-e0346209fdd1
6. How to change the “Scratch-Off Pad” on your Priiize Scratch-Off Campaign
📹 Video: https://www.berrycast.com/conversations/21614d33-07bf-5a74-859b-0404c1def505
7. How to set up “Next Play” for your Priiize Scratch-Off Campaign
📹 Video: https://www.berrycast.com/conversations/5c107219-f07b-5948-a220-a626783c4155
8. How to select a background color for your Priiize Scratch-Off Game
📹 Video: https://www.berrycast.com/conversations/3bc55a17-8ceb-5a22-9b38-4a18f36c9c3d
9. How to set up the Prize Claim Expiration Date
📹 Video: https://www.berrycast.com/conversations/24866b2e-1548-510e-8b59-469004c85dcc
10. How to set up the Prize Claim Email Notifier
📹 Video: https://www.berrycast.com/conversations/e5a4f466-1b47-55a0-8b00-e8f2aaafafea
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11. How to Make Gender Reveal Scratch-Off Cards with Priiize
Video: https://www.berrycast.com/conversations/e7a42782-c7c2-5da6-883f-f67e73bd62a0