How Winner Confirmation Prize Claim Emails Work

• Automatic Notification: When a user wins, a branded prize claim email is immediately sent to them.
• Prize Claim Form: Before getting the email, winners often fill out a digital claim form to collect data (name, email).
• Unique Prize Validation Codes: The email can include a single-use eGift Card code or redemption URL, which Priiize embeds automatically using #PROMO_CODE# in the email template.
• Claim Details: Emails contain the specific prize won and instructions for redemption. 

How Non-Winner/General Emails Work

• Instant Feedback: While the focus is on winner communication, the system handles the immediate feedback loop after a user plays.
• Campaign Closing: After the campaign ends, Priiize notes that you should send final, formal communications, potentially informing participants of the results. 

Key Features of the System

• SMTP Integration: You can use your own SMTP server for sending these emails, allowing them to come directly from your company domain.
• Prize Alert System: Organizers receive an email alert when a certain percentage of prizes have been won, helping to monitor inventory.
• Data Security: The system ensures that every play is a unique, secure event, and prize claims are recorded instantly.

Steps for Implementation

1. Configure SMTP: Set up outgoing mail server settings for custom email delivery using Priiize SMTP instructions.
2. Setup Emails: Customize winner/loser messages in the Priiize dashboard.
3. Embed Codes: Insert {Link: #PROMO_CODE# https://priiize.com/prize-validation-promo-codes-instructions-2/} to send unique gift card codes automatically.
4. Set Alerts: Configure alert thresholds for your team to receive notifications.